Warranty and Guarantee
Our Warranty
Built for Compliance. Backed by Confidence.
At Lead Glass Pro, we don’t just manufacture radiation shielding products — we stand behind them with clear, written warranties designed to protect your project, your inspection, and your peace of mind.
When shielding matters, uncertainty isn’t an option. That’s why our warranties are simple, strong, and aligned with real-world construction and inspection requirements.
Industry-Leading 10-Year Lead Equivalency Warranty
Shielding Performance You Can Trust — for a Full Decade
Every qualifying Lead Glass Pro product is backed by a 10-Year Lead Equivalency Warranty.
That means we guarantee your product will continue to meet the lead equivalency specified at the time of purchase for 10 years, when installed and used as intended.
- ✔ Designed to pass inspection
- ✔ Built to maintain shielding integrity over time
- ✔ Backed by written documentation — not verbal promises
If a product fails to meet the stated lead equivalency during the warranty period (and all activation requirements are met), we will repair, replace, or refund the product at our discretion.
This is the strongest radiation shielding warranty in the industry — and it’s included standard.
1-Year Manufacturing Defect Warranty
In addition to long-term shielding performance, we warrant our products against manufacturing defects in materials and workmanship for 1 year from delivery.
- Manufacturing defect claims may be honored even after installation
- Hidden or non-visible defects are covered when properly documented
- Backed by U.S.-based fabrication and quality control
Code & Specification Compliance Guarantee
If you provide accurate and complete shielding requirements, we guarantee the products we manufacture will meet:
- The stated lead equivalency
- Applicable code requirements
- The specifications shown on your sales order or invoice
If a qualifying product does not meet those requirements, we will replace or refund it if the warranty activation was completed.
No guesswork. No gray areas.
Simple Warranty Activation (Required)
To activate your warranty coverage:
- Install the product in its final location
- Email sales@leadglasspro.com with:
- At least one clear photo of the installed product (two preferred)
- Your order or invoice number
- The project name
This ensures your warranty is fully documented and tied to the correct project.
Why Customers Choose Lead Glass Pro
- 10-Year Written Lead Equivalency Warranty
- 1-Year Manufacturing Defect Coverage
- Code-Compliant Shielding Built to Spec
- U.S.-Based Custom Fabrication
- Clear Documentation for Inspectors & Physicists
- Real People. Real Support. Real Accountability.
We don’t hide behind vague language or fine print — we build products correctly.
To view the full Terms and Conditions Click Here