Warranty and Guarantee
Our Warranty
Built for Compliance. Backed by Confidence.
At Lead Glass Pro, we don’t just manufacture radiation shielding products — we stand behind them with clear, written warranty options designed to protect your project, your inspection, and your peace of mind.
When shielding matters, uncertainty isn’t an option. That’s why our warranties are simple, strong, and aligned with real-world construction and inspection requirements.
10-Year Lead Equivalency Warranty
Included Complimentary With Eligible Products
Qualifying Lead Glass Pro products include a complimentary 10-Year Lead Equivalency Warranty when properly activated within the required timeframe.
This extended coverage guarantees your product will continue to meet the lead equivalency specified at the time of purchase for up to 10 years, when installed and used as intended.
- Designed to support inspection requirements
- Built to maintain shielding integrity over time
- Backed by written documentation — not verbal promises
If a product covered under the 10-year warranty fails to meet the stated lead equivalency during the warranty period (and all activation requirements are met), we will repair, replace, or refund the product at our discretion.
Activation is required within the standard 1-year warranty period.
To activate coverage, please follow the warranty activation instructions below or contact sales@leadglasspro.com.
Manufacturing Defect Warranty
All Lead Glass Pro products include a 1-Year Manufacturing Defect Warranty covering defects in materials and workmanship from delivery.
- Manufacturing defect claims may be honored even after installation
- Backed by U.S.-based fabrication and quality control
Code & Specification Compliance Guarantee
If you provide accurate and complete shielding requirements, we guarantee the products we manufacture will meet:
- The stated lead equivalency
- Applicable code requirements
- The specifications shown on your sales order or invoice
If a qualifying product does not meet those requirements, we will replace or refund it in accordance with the applicable warranty terms.
No guesswork. No gray areas.
Simple Warranty Activation (Required)
To activate applicable warranty coverage:
- Install the product in its final location
- Email sales@leadglasspro.com with:
- At least one clear photo of the installed product (two preferred)
- Your order or invoice number
- The project name
This ensures your warranty is fully documented and tied to the correct project.
Why Customers Choose Lead Glass Pro
- 1-Year Workmanship Warranty
- 10-Year Lead Equivalency Warranty
- Code-Compliant Shielding Built to Spec
- U.S.-Based Custom Fabrication
- Clear Documentation for Inspectors & Physicists
- Real People. Real Support. Real Accountability.
We don’t hide behind vague language or fine print — we build products correctly.
For complete warranty limitations, receiving requirements, installation acceptance terms, return eligibility, damage claim procedures, and liability limitations, please review our full policy documents below: